Returns & Exchanges

Fliteboard™ is committed to delivering the ultimate foiling experience; if you are not completely satisfied with your purchase, we offer a 14-day return window for items in original, unused condition. Please note that certain high-performance components and customized boards may be subject to specific restocking conditions.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team or visit our online returns portal with your order number and original proof of purchase to begin the authorization process.

• 2.
  Pack with Care

  Secure your Fliteboard and accessories in their original specialized transit packaging to ensure the high-tech components are protected during transport.

• 3.
  Arrange Collection

  Once your return is approved, we will coordinate a specialized courier service to collect the equipment from your location, ensuring safe handling of the lithium-ion batteries.

• 4.
  Inspection and Refund

  Our technicians will perform a comprehensive quality check upon arrival, and once cleared, your refund will be processed back to your original payment method within 10 business days.